📬 RC681 – Request to Activate Paper Mail for my Business
Form RC681 allows businesses to request that the Canada Revenue Agency (CRA) send correspondence by paper mail rather than online via My Business Account. This is helpful if you prefer official letters, notices or other documents delivered physically.
📥 Available Formats
Alternate formats (braille, audio, etc.) can also be requested for accessibility.
📌 What This Form Does
CRA recently made online mail the default way to deliver most business correspondence. Business owners registered for My Business Account now receive letters and notices electronically. If you want to continue getting physical mail from CRA, you must complete and submit Form RC681.
📆 Important: This request must be renewed every 2 years to keep receiving paper correspondence. If not renewed, CRA may switch your mail back to online delivery.
🛠️ How to Submit
- ✍️ Fill out the form electronically or by hand.
- 📬 Mail the completed form to your designated CRA tax centre.
- 💼 Make sure an authorized representative of the business (e.g., owner, director) signs the form.
You can also set your mail preference through My Business Account if you’re registered, but RC681 remains the paper alternative.
💡 Why It Matters
📩 CRA considers online mail “received” on the date it’s posted to your account. Important deadlines (appeals, responses, notices of assessment etc.) may be affected if you don’t check it regularly.
📊 If you prefer to track and respond to physical mail, submitting RC681 helps ensure you don’t miss critical correspondence that could impact compliance, payments, or deadlines.
