Contact the Canada Revenue Agency (CRA): Addresses, Phone Numbers & Support

Find official contact details for the Canada Revenue Agency (CRA), including phone numbers, mailing addresses, and support options for tax, benefits, business accounts and general enquiries.

Overview

The Canada Revenue Agency provides multiple ways for individuals and businesses to get help with tax accounts, benefits, payments and other services. Contact options include phone support, online assistance, mailing addresses and office location finders. ([canada.ca](https://www.canada.ca/en/revenue-agency/corporate/contact-information.html))

Official source: Canada Revenue Agency – Contact Information

Phone Support

CRA offers support by telephone for a variety of topics. When calling about your account, have your Social Insurance Number (SIN) or business number ready, along with personal details for verification. ([canada.ca](https://www.canada.ca/en/revenue-agency/corporate/contact-information.html))

  • Individual taxpayers: 1‑800‑959‑8281 – Personal tax enquiries, benefits, account issues.
  • Business enquiries: 1‑800‑959‑5525 – Payroll deductions, My Business Account, GST/HST.
  • International tax & non‑resident: Various numbers based on specific services and inquiries.
  • TTY services: Available for hearing‑impaired callers at specific numbers listed by CRA.

Mailing Addresses & Office Locations

For written correspondence, CRA provides mailing addresses and office locations depending on your enquiry type (individual tax returns, business accounts, collections or other services). Use the CRA address finder to locate the correct address for your needs.

Find a mailing address: CRA Address and Location Finder

Online Assistance & Automated Services

Many common tasks can be completed without calling, using CRA’s online tools:

  • CRA My Account – View tax information, benefits and notices online.
  • CRA My Business Account – Manage business tax accounts and filings.
  • CRA Chatbot & automated phone options – Get answers or estimated wait times.

Best Practices When Contacting CRA

When contacting by phone, calling early morning or mid‑week may help reduce wait times. Have your account details ready, and always verify the official CRA number when receiving unsolicited calls to avoid fraud. For example, common CRA contact numbers start with 1‑800. If in doubt, check the official Canada.ca contact page.

Helpful Links