📄 Access to Information & Personal Information Requests – How to Apply
This page explains how to make a formal request under the Access to Information Act or the Privacy Act to the Canada Revenue Agency (CRA). These requests help you obtain government records not already accessible through CRA services.
👥 Who Can Make a Request
Eligible requestors include:
- Canadian citizens
- Permanent residents of Canada
- Individuals or corporations currently in Canada
- Individuals outside Canada (Privacy Act only)
Before submitting, check if the information is already available through CRA’s digital services like My Account or by calling 1‑800‑959‑8281.
📋 What You Need to Include
The requirements vary by request type:
- Privacy Act requests (for personal info about yourself): two pieces of valid ID (with at least one photo), your SIN if tax‑related, a detailed description of the information, and a date range if relevant. Cross consent may be required for third‑party data.
- Access to Information Act requests (non‑personal info): a $5 application fee (cheque, money order or credit card), a detailed description, and date range.
📮 Ways to Submit Your Request
📡 Online
Use the ATIP Online Request Service — the most secure and efficient method. You can also track the status and receive documents electronically.
✉️ By Mail
Mail your request or completed Form RC378 to:
Director General, ATIP Directorate
Canada Revenue Agency
555 MacKenzie Avenue, 5th Floor
Ottawa ON K1A 0L5
📦 How You Receive Records
Records can be sent to you:
- Electronically via the ATIP Online account (preferred)
- By mail (tracked Xpresspost™)
- In person at a local CRA office (by appointment)
Electronic delivery via secure platform *Connect* is safe and free.
