🇨🇦 Operations Support Centre (OSC), Immigration, Refugees and Citizenship Canada (IRCC)

The Operations Support Centre (OSC) in Ottawa, Ontario is a key processing centre of Immigration, Refugees and Citizenship Canada (IRCC). It handles important immigration application services but is not open to the public.

📍 Main Roles & Services

  • Processing International Experience Canada (IEC) work permits
  • Handling in-Canada online applications
  • Verification of Status (VOS) applications
  • Replacement of valid temporary resident documents
  • Amendment of immigration & temporary resident documents

These functions support Canada’s immigration system by centralizing administrative processing and improving operational efficiency.

📬 Mailing & Courier Addresses

Mailing Address:
Operations Support Centre (OSC)
P.O. Box 8784 STN T CSC
Ottawa, Ontario K1G 5J3

Courier / Registered Mail:
Verification of Status (VOS) or Replacement of Immigration Document
Operations Support Centre (OSC)
365 Laurier Avenue West,
Ottawa, Ontario K1A 1L1

📞 Related IRCC Support

If you need general help with an immigration application or case status, the IRCC Client Support Centre in Canada provides assistance via phone and online form. It’s available in English & French.

Client Support Centre (Canada only): call 1-888-242-2100 (automated & agent support)

Note: OSC itself does not provide in-person service — all enquiries should go through official IRCC contact channels or the IRCC web form.

📌 Tips for Applicants

✅ Use official online accounts (IRCC secure account / GCKey) to track applications.
✅ Do not share personal data in unsolicited calls or emails — scams sometimes mimic official IRCC contacts. Confirm with government sources.

For broader IRCC office listings & processing centres across Canada, including case processing and client service offices, see the main Find an IRCC Office page.